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Strategy & Leadership


Balanced Scorecard

Discovering the unique capabilities and competencies of your organisation through a balanced perspective

The single, most important ingredient in the formula of success is knowing how to get along with people.

Theodore Roosevelt

Key Benefits of this training include:

  • Discovering ways to measure the intangibles such as unique capabilities and competencies of the workforce - Recognising the all-round efforts through a balanced scorecard
  • Identifying the talent with performance measurement and developing their strength
  • Understanding the ways to link performance measurement and management to business goals
  • Determining the important elements to measure and selecting the right measurement tools
  • Developing simple and practical ways to coach the appraisers in using measurement tools
  • Reviewing your current methodology & implementing in-depth focus on outcomes rather than output of the performance measurement
  • Justifying your investment in workforce development training and evaluating the results

Why this training is crucial for your organisation :

    A business, be it run by individuals or comprising of automated machines, is like a huge machine in which the parts, gears and shafts are the employees/divisions that make up the company. Like a machine, it has to be well oiled, the correct parts have to be placed in the correct positions under correct conditions to achieve optimal operational efficiency. Understanding and implementing a balanced scorecard is the key to achieving that objective. A balance scorecard system with effective human performance strategies will help in understanding how to optimise the contributions of ever division/person to the performance of a given, well designed, operational process.

    This course will add value in executing, gauging, analysing measures that contribute to overall performance in an organisation such as goal-setting; reward systems; effective team composition; identifying poor and star performers; identifying negative factors such as stress, cognitive overload, fatigue that result in more human errors as well as a decrease in performance in employees.

    An organisation that properly optimises its employees’ work systems will reap the benefits of higher productivity, lower staff turnover and will be able to develop a more efficient and better of determining specific areas of improvement. Human resource practices have come to see a deficiency in traditional/ outdated balanced scorecard systems and as such, a greater need exists to create dependable metrics that will be capable of answering the questions surrounding people development and retirement plans as a result of a proper and balanced measurement.

Who should attend?

  • Senior Executives
  • Line Managers
  • Business Operational Risk Managers
  • Other individuals and teams responsible for developing, implementing and maintaining a balanced scorecard, or performance measurement/improvement program

Participant Testimonials

"The consultant has the elegance and style of a skilled professional, his knowledge in Human Resources is broad and wide and he is able to share valuable real life working experiences."

"I liked the episode of the brick layers. The message was well delivered and I’m reminded that to be successful I have to maintain a positive mental attitude at all times. "

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