Professional in-house training at its best.
Programmes customised to your organisation and delivered on your premises by trainers and consultants who know your industry. For over twenty years, for companies of every size, around the world.
Be informed.Be inspired.Be ready for what’s next.
The International Institute of Human Capital is a Marcus Evans company. We draw on the group’s 55 offices and a deep pool of in-house consultants to bring professional development to organisations wherever they operate. Our work is tailor made: no two companies share the same goals, culture or constraints, so no two programmes are the same.
- years delivering in-house training around the world
- 20+
- Marcus Evans offices and their consultants to draw on
- 55
- courses across the group, in person or online
- 300+
Two ways we work with you.
Training that changes how your people perform, and the HR services that make it stick across the organisation.
Training built around your organisation.
Every programme is designed with your people, your goals and your industry in mind, then delivered where it suits you best.
Browse our programmes
A broad portfolio of innovative programmes, each customised to the needs of your organisation and your sector.
- In-company
- Open programmes
- In person and online
Our methodology
Expert facilitation combined with dynamic presentation, so learning is relevant to the job, applicable straight away and memorable long after.
- Needs analysis
- Practitioner trainers
- Follow-up
Why in-house training
Training delivered on your premises, tailor made for your team. It helps you meet training and business goals together, for companies of every size.
- Your goals
- Your team
- Your schedule
Relevant to the job. Applicable straight away. Remembered long after.
We match the best trainers and consultants from across industries with the right companies. Expert facilitation and dynamic presentation make the learning stick.
Understand
A needs analysis with your sponsors and the people who will attend, so the programme targets what matters in your business.
Design
Content, cases and exercises adapted to your sector, your language and your level of experience. Nothing off the shelf.
Deliver
On your premises or online, by a trainer matched to your industry. Interactive, practical and paced for working professionals.
Follow through
Action plans, post-course support and evaluation against the objectives we agreed at the start.
Typical split across a tailored in-house programme. Yours is set in the needs analysis.
- Live workshop sessions45%
- Case work and simulation25%
- Applied assignments at work20%
- Review and action planning10%
- Live with a trainer
- Applied back at work
Expertise across every function.
Fourteen areas, each led by practitioners. Select one to see the kind of programmes we run. Every one is adapted to your sector and your people.
From first-time managers to senior leadership teams: decision making, delegation, performance conversations and leading through change.
Typical programmes- First-line management
- Leading teams
- Executive leadership
- Change leadership
Building HR capability from administration to strategic partnership, with the tools to measure its effect on the business.
Typical programmes- HR business partnering
- Talent and succession
- Performance management
- Employee relations
Financial literacy for non-financial managers through to advanced reporting, budgeting and control for finance teams.
Typical programmes- Finance for non-finance
- Budgeting and forecasting
- IFRS updates
- Cost management
Consultative selling, key account management and marketing programmes aligned to your market and your targets.
Typical programmes- Consultative selling
- Key account management
- Negotiation
- Brand and digital marketing
Practical methods for planning, delivering and recovering projects, aligned to the standards your organisation follows.
Typical programmes- Project fundamentals
- Agile delivery
- Risk and stakeholder management
- PMO practice
Sourcing, supplier management and logistics programmes that improve cost, resilience and service.
Typical programmes- Strategic sourcing
- Supplier relationship management
- Inventory and logistics
- Contract management
Service standards, complaint handling and the behaviours that turn satisfied customers into loyal ones.
Typical programmes- Service excellence
- Handling difficult customers
- Service recovery
- Frontline coaching
Clear writing, confident speaking and the influence skills professionals need across cultures and levels.
Typical programmes- Business writing
- Presentation skills
- Influencing and persuasion
- Cross-cultural communication
Programmes that help teams think strategically, challenge assumptions and bring new ideas to market.
Typical programmes- Strategic thinking
- Business model innovation
- Design thinking
- Scenario planning
Lean, continuous improvement and quality systems applied to your own processes, on your own site.
Typical programmes- Lean and Six Sigma
- Process improvement
- Quality management
- Root cause analysis
Digital literacy, data skills and technology leadership for teams working through transformation.
Typical programmes- Data literacy
- Digital transformation
- Cyber awareness
- AI in the workplace
Regulatory, governance and risk programmes tailored to your jurisdiction and sector.
Typical programmes- Corporate governance
- Anti-bribery and corruption
- Enterprise risk
- Contract law essentials
Safety leadership and compliance programmes built around your operating environment.
Typical programmes- Safety leadership
- Incident investigation
- ESG fundamentals
- Workplace wellbeing
Time, priorities, resilience and the working habits that let people perform under pressure.
Typical programmes- Time and priority management
- Resilience
- Emotional intelligence
- Critical thinking
Support for your people strategy.
Learning and development solutions
We help companies design and run their learning and development programmes, from needs analysis through to delivery, drawing on our global network of consultants.
- Training needs analysis and competency frameworks
- Programme design, curation and scheduling
- Delivery, administration and evaluation
360° Leadership Effectiveness Survey®
A structured, multi-rater view of leadership performance that shows where your leaders excel and where development will have the most impact.
- Self, manager, peer and direct report ratings
- Confidential individual reports and debriefs
- Aggregate view for the leadership team
What you can expect in the room.
Quality
Trainers selected for their practice, not their slides. Every programme reviewed against the objectives we agreed.
Proactive
We come to you with the needs analysis done and the questions ready, before a date is in the diary.
Energy
Sessions that move: discussion, cases and practice, paced for people with a job to get back to.
Shared success
Your goals set the brief. We measure the programme against them, and report back plainly.
Why in-house?
- Built for your goals
- Content is written around your objectives, your cases and your customers, not a generic syllabus.
- Your team, together
- Colleagues learn as a group, in their own context, and leave with a shared language and plan.
- Where and when it suits you
- On your premises, at a venue you choose or online, scheduled around the business.
- Cost effective at any size
- No travel, no public course fees per head, and a single programme for the whole team.
Let’s design your next programme.
Tell us about your team and your goals, and we will match you with the right trainers and consultants.
+60 3 2603 2500Tell us about your team.
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